Refund policy

Thanks for shopping at Something to Crow About’s online store. If you are not entirely satisfied with your purchase, or there was an error with your order we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it.

We aim to provide the highest standards of quality, at all times, and we expect our deliveries to get to you in the same condition they were in when they left our premises.

If any product reaches you in a spoiled condition, and we agree that it has, we will, at your request, refund the value of that product to you providing you send the product back to us for evaluation.

Please contact us to discuss a return and or refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved OR we agree to refund your order for any other reason, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 5-10 working days, depending on your card issuer's policies.

If you receive a refund, the cost of credit card processing fee will be deducted from your refund.

 

 Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non ­refundable.